Sometimes a short call resolves a misunderstanding. If we have provided you with anything less than a 5-star level of service, please give us a call and we will make things right at...
Start Formal Process
Sound Dental Care has process for receiving, investigating, and resolving concerns.
When the practice receives a complaint, Sound Dental Care will contact the person making the complaint and initiate the investigation within 5 calendar days of receipt. The practice will attempt to resolve complaints within 14 days of receipt.
Please note that submissions may be reviewed by staff at the Accreditation Commission for Health Care or the Washington State Department of Health.
You can reach the staff at the Accreditation Commission for Health Care at (855) 937-2242.
You can reach the staff at the Washington State Department of Health at (800) 525-0127.